privacy policy

At Paper Belles, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and disclose your personal information, as well as your rights regarding your personal information.

Who we are

Paper Belles is ran by Jade O’Neill who makes wedding stationery in Paignton, Devon, UK. Our web address is www.paperbelles.com and you can contact us on our contact page or by email at jade@paperbelles.com.

What Information We Collect

We collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, wedding date, and any other information you choose to provide through our contact form or by email. We also collect information about your device and how you interact with our website using cookies and other similar technologies.

How We Use Your Information

We use your personal information to provide you with the products and services you have requested, such as fulfilling orders, processing payments, and responding to enquiries. We may also use your information to send you marketing communications about our products and services that we believe may be of interest to you. You can opt-out of these communications at any time by following the instructions provided in the communication.

How We Share Your Information

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processors and shipping companies.

We will not sell or rent your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.

How We Protect Your Information

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, disclosure, and alteration. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information. Your information will be retained for a period of 6 years from the date of delivery/collection to ensure we can provide you with any aftercare or deal with any complaints.

Your Rights Regarding Your Information

You have the right to access, correct, and delete your personal information that we hold, as well as the right to object to or restrict the processing of your information. To exercise these rights, please contact us using the information provided below.

You have the right to raise a complaint with the supervisory authority in the EU Member State where you live, work, or where the infringement took place.

You also have the right to take this up with the relevant supervisory authority which, in the UK is the Information Commissioner’s Office. The ICO’s contact details are as follows:

  • Information Commissioner’s Office
  • Wycliffe House
  • Water Lane
  • Wilmslow
  • Cheshire
  • SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk/concernq

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of your personal information.

Cookies

We use cookies to provide you with the best experience possible on our website. Cookies are used to facilitate commenting functionality on blog posts and for analytical purposes to help us improve your experience. By using the website you are consenting to the storage of these cookies.

Analytics

We use Google Analytics to track visitors on this site. Google Analytics uses cookies to collect this data. Google’s terms of service can be found here for more information. The data we collect will be processed anonymously and with “Data sharing” disabled. We don’t use other Google services in combination with Google Analytics cookies.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at jade@paperbelles.com.